Muraliwala is committed to protecting your privacy and ensuring a safe and secure shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By accessing our website or using our services, you agree to the practices described below.
1. Information We Collect
We collect various types of information to enhance your shopping experience:
- Personal Information: Includes your name, email address, phone number, and shipping address. This information is collected when you create an account, place an order, or subscribe to our newsletter.
- Payment Information: Credit or debit card details and other payment methods are processed securely. We do not store your payment information on our servers.
- Device and Log Information: Information about the device you use, IP address, browser type, and browsing history to help us improve our website functionality and user experience.
- Cookies and Tracking Data: Cookies and similar technologies are used to track your browsing behavior and preferences, allowing us to personalize your shopping experience.
2. How We Use Your Information
The information we collect is used in various ways, including to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services based on user feedback.
- Send you updates on orders, promotions, and new product offerings.
- Comply with legal requirements and prevent fraudulent activity.
3. Sharing of Your Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Trusted third-party vendors that assist us with order fulfillment, payment processing, and website analytics.
- Legal Compliance: In response to legal processes, court orders, or to comply with applicable laws.
4. Security of Your Information
We use industry-standard security measures to protect your personal information. This includes encryption for data transmission and secure servers to store sensitive information. However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.
5. Cookies Policy
Our website uses cookies to enhance your experience. You can manage your cookie preferences or disable them in your browser settings, though this may affect some functionality on our site.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact our customer support team. Additionally, you can unsubscribe from our promotional emails at any time.
7. Changes to Our Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for the latest information on our privacy practices.
8. Contact Us
If you have any questions about our Privacy Policy or your personal information, please contact us via our website or email. Our team is available to assist you with any concerns.
By using Muraliwala, you acknowledge and agree to this Privacy Policy. Thank you for trusting us with your information and for choosing Muraliwala for your technology needs.